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Terms Conditions That Govern Your gb99 Account

These terms set out what you agree to when you open and use a gb99 account — covering deposits, withdrawals, account conduct, and how we handle disputes.

Applies to all account holdersCovers JazzCash, Easypaisa & Raast transactionsSubject to local law and eligible regionsLive casino and slots

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ACCOUNT PROTECTIONS

How We Handle Your Account Data and Security

Your account data — including your registered payment wallets such as JazzCash and Easypaisa, transaction records, and login details — is held securely and used only to operate your account and meet our legal obligations. We do not sell personal data to third parties. You can request a copy of the data we hold, or ask us to close your account and delete your records, by contacting support in writing.

Data Retention

We keep transaction records for as long as required by applicable law. Account data is deleted or anonymised after closure, except where legal obligations require longer retention.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — gb99 staff will never ask for it.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings.

Change Requests

To update registered details — including the wallet number linked to your JazzCash or Raast account — raise a request through live chat with identity verification.

What These Terms Cover and How They Apply

gb99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions form the full agreement between you and gb99 for every feature you access through your account — from depositing funds via JazzCash, Easypaisa, or Raast, to placing bets, withdrawing winnings, and reaching our support team. They apply from the moment your account

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is created and remain in effect for as long as the account is open. We may update these terms when our services change or when applicable law requires it. When that happens, we post the revised version on this page and the changes take effect from
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the date of publication. Continuing to use your account after that date means you accept the updated terms. If you disagree with a change, the right course is to close your account before the effective date. Eligibility matters here. You must be of legal age under
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Pakistan law and located in a region where access to online gaming is permitted. gb99 does not extend service to jurisdictions where such activity is restricted. Providing false information during registration — including about your age, location, or identity — is a breach of these terms
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and may result in account suspension and forfeiture of account balances. All payment activity, including deposits made through JazzCash, Easypaisa, or Raast, and withdrawals processed to your registered wallet or bank account, is covered by these terms. Any dispute arising from a transaction follows the process
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described in the Dispute Resolution section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you want to raise a concern about your account, our support team can walk you through it. Reach us through the channel that suits you — live chat is usually the fastest route for account-specific questions, while email works well for formal disputes or written records.

Common Questions About These Terms

These are the questions we hear most from Pakistan account holders reading through the Terms & Conditions for the first time. If yours is not here, live chat can answer it directly.

They apply to every account holder who registers and uses gb99 in a region where access is permitted under local law. By creating an account you confirm you meet the age and location eligibility requirements.

We post updates on this page before they take effect. Continuing to use your account after the update date counts as acceptance. If you disagree, close your account before the effective date.

A suspended account freezes withdrawal access while the matter is reviewed. Verified balances are held and returned to your registered wallet once the review concludes in your favour.

Email our support team with your account ID, the transaction reference, and a description of the issue. We log every dispute and reply with a reference number within a reasonable timeframe.

Yes. Contact support in writing and we will send you a summary of the account data we hold. We may ask you to verify your identity before releasing any records.

Availability of our services depends on local law and eligible regions. These terms are interpreted in line with applicable law in the jurisdiction where access is permitted for your account.

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