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How gb99 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through JazzCash, Easypaisa or Raast, and keep your access secure.

Account data kept securePayment info handled with careYour data access rightsContact us to request changesPakistan-eligible accounts only
gb99 How gb99 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your account security and data integrity sit at the centre of how we built gb99. From login to withdrawal, each step is designed to keep your information in the right hands only. Here is how we approach the four areas that matter most to you.

Account Security

Login access is protected by OTP verification on your registered mobile number. Unusual device or location signals trigger an additional check before your session opens.

Cookies and Session Data

We use session cookies to keep you logged in across pages. Analytics cookies help us improve the account flow. You can clear or block cookies through your browser settings at any time.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction data is processed only to complete your deposit or withdrawal and is not shared beyond the payment processor involved in that transaction.

Data Retention and Deletion

We hold your account profile data while your account is active. After closure, records are retained only as long as required under the rules applicable in your eligible region, then deleted.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data, our support team can help you through any of the channels below. For payment-related data queries — including records tied to your JazzCash, Easypaisa or Raast transactions — include your account ID so we can locate your records quickly and respond without delay.

Email Support Send your data request or privacy question to our support email. Include your registered account ID for a faster response on payment or account data queries.
Live Chat Open the live chat window from any page on gb99. Our team can walk you through a data access request or clarify how your information is stored.
Account Settings Some data preferences — like cookie settings and communication options — can be managed directly from your account settings page without contacting support.

Common Questions About Your Data on gb99

These are the questions we hear most about how gb99 handles personal information. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, contact details and the payment method you register — JazzCash, Easypaisa or Raast. We also record device and session data when you log in to protect your account.

We share data only with payment processors needed to complete your transactions and technology partners who help run the platform. We do not sell your personal data to any outside party.

Contact our support team via live chat or email with your account ID. We will confirm your identity and then provide access to your data or make the correction you request.

Transaction records tied to JazzCash, Easypaisa or Raast payments are retained for as long as applicable rules in your eligible region require. After that period, they are removed from active records.

Yes. Submit a deletion request through live chat or email. We will process it in line with our retention obligations — some records may need to be held for a defined period before full deletion.

Cookie preferences can be adjusted through your browser settings at any time. Session cookies are needed for login continuity; analytics cookies can be blocked without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.